Terms of Service

Terms of Service

Last Updated: [05/05/2025]

1. Acceptance of Terms

By accessing or using www.songtan.com.vn (the "Site"), you agree to comply with these Terms of Service ("Terms"). If you disagree, please refrain from using our Site or services.

2. Eligibility

  • You must be at least 18 years old or have parental consent to purchase products.
  • By placing an order, you confirm that all provided information is accurate.

3. Products & Orders

  • Pricing: All prices are listed in VND and subject to change without notice.
  • Availability: Products are subject to stock. We reserve the right to cancel orders due to unavailability.
  • Order Confirmation: A valid order is confirmed only after payment verification.

4. Payment

  • Accepted methods: Credit/debit cards, bank transfers, e-wallets (as displayed at checkout).
  • Security: Payments are processed via third-party gateways; we do not store card details.

5. Shipping & Delivery

  • See our Shipping Policy for details on timelines, fees, and areas served (Vietnam only).
  • Risk of Loss: Ownership transfers to you upon delivery. You bear responsibility for damages after receipt.

6. Returns & Refunds

  • Governed by our Refund Policy. Returns require proof of purchase and adherence to stated conditions.

7. Intellectual Property

  • All content (logos, text, images) on the Site is owned by SongTan Co., Ltd or licensors. Unauthorized use is prohibited.

8. User Conduct

You agree not to:

  • Use the Site for illegal purposes.
  • Submit false information or interfere with Site operations.
  • Reverse-engineer or exploit vulnerabilities.

9. Limitation of Liability

  • We are not liable for indirect damages (e.g., lost profits) arising from Site use or product purchases.
  • For defective products, our liability is limited to refund/replacement per our policies.

10. Termination

We may suspend or terminate your access for violations of these Terms, without prior notice.

11. Governing Law

These Terms are governed by Vietnamese law. Disputes will be resolved in courts of Ho Chi Minh City, Vietnam.

12. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.

13. Contact Us

For questions: